Server 500 errors

Turn on debug mode

Locate and edit your local_settings file

  • Ubuntu linux: /usr/local/lib/python2.7/dist-packages/openrem/openremproject/

  • Other linux: /usr/lib/python2.7/site-packages/openrem/openremproject/

  • Linux virtualenv: lib/python2.7/site-packages/openrem/openremproject/

  • Windows: C:\Python27\Lib\site-packages\openrem\openremproject\

  • Windows virtualenv: Lib\site-packages\openrem\openremproject\

  • Change the line:

    # DEBUG = True
  • to:

    DEBUG = True

This will render a debug report in the browser - usually revealing the problem.

Once the problem is fixed, change DEBUG to False, or comment it again using a #. If you leave debug mode in place, the system is likely to run out of memory.

Query-retrieve issues

Refer to the Troubleshooting: openrem_qr.log documentation

OpenREM DICOM storage nodes

Refer to the Troubleshooting: openrem_store.log documentation

Log files

Log file location, naming and verbosity were configured in the configuration - see the Log file configuration docs for details.

If the defaults have not been modified, then there will be three log files in your MEDIAROOT folder which you configured at installation. See the install config section on Location for imports and exports for details.

The openrem.log has general logging information, the other two are specific to the DICOM store and DICOM query-retrieve functions if you are making use of them.